Otherwise, your account will be canceled. Pay within 60 days of your last pay date to keep your number.If you missed your due date, simply pay now to restore your service! You may change your plan and remove features.Īny account credit that is not used during the billing cycle is nonrefundable and nontransferable.You can't make or receive calls, texts, or use data.To suspend or cancel a line, please contact us. You will still need to pay for all lines to avoid an interruption in service. If you have an account with multiple lines and one of your phones is lost or stolen, you can temporarily suspend that line. You can always upgrade to a new device on any active line of service. If you lost your device or someone stole it, you can suspend your Cricket service. You can also remove features, but you can not add them until your service is restored. However, if your service is suspended for a missed payment, you can still change your plan. If you miss your due date, your service will be suspended.
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